Alert and Report Subscriptions

Alert and Report subscriptions can be configured on Records, Containers or System Events (System Administrators only).

These notifications will alert the user to activity that has taken place with that object within a short period of time.

This is useful if a record contains a sensitive file or can be used to establish a session to a privileged endpoint and you need to be aware of its activities.

There are three forms of notifications available: In-application Alerts, Email Notifications and Email Reports. 

When you subscribe to an alert anywhere in the system, when this alert is triggered it will send both an in-application alert as well as an email notification.

When you subscribe to an emailed report, the system will send an automated email either once a day, once a week or once a month, depending on your configuration.

NOTE: Email notifications and reports require that your Mail Server be configured properly in the Settings and the user must have an email address associated to their account.

In-application and Email Alerts

In-application alerts are displayed in PAM’s Top Menu, represented by a bell icon. A number badge will display the total number of unread alerts that are currently in your queue.

The same in-application alert that is displayed in PAM will also be delivered via email to the address associated to your account.

 

To view your in-application alerts either click the bell icon in the Top Menu to see a few of your latest alerts or click the See All Alerts link at the bottom to see all your alerts.

Alternatively, you can navigate to Management > My Alerts to see the full listing of your alerts.

Subscribe/Unsubscribe from Alerts

To subscribe to an alert:

  1. Click the Bell button located on the object that you wish to be notified about ().

  2. Configurate the alert subscription as desired. Note the object name will appear in the title area of the configuration dialog.

  3. Click the Select button to complete your alert subscription.

To unsubscribe from an alert:

  1. Navigate to the Management > My Profile > Subscriptions tab.

  2. Select the Alerts filter option from the Subscriptions dropdown menu.

  3. Select the alert(s) that you wish to unsubscribe from and then click the Unsubscribe button.

Emailed Reports

Subscribed reports are automatically send to your account’s email address based on your configured subscription to that report. Configuration includes the periodic delivery time and report format.

Subscribe / Unsubscribe from Reports

To subscribe to a report:

  1. Navigate to the report and configure its display options as required.

  2. Once the report is formatted as you like, click the Email icon button ().

  3. Configure your preferences and click Select to complete the subscription.

Period

Select a Daily, Weekly (Sunday) or Monthly (first day of the Month) delivery schedule.

Format

Select either CSV or PDF format. The report will be an attachment to the email.

 

To send an on-demand report:

  1. Navigate to the Management > My Profile > Subscriptions tab.

  2. Select the Reports filter option from the Subscriptions dropdown menu.

  3. Select the report(s) that you wish to send now and then click the Send button.

     

To unsubscribe from a report:

  1. Navigate to the Management > My Profile > Subscriptions tab.

  2. Select the Reports filter option from the Subscriptions dropdown menu.

  3. Select the report(s) that you wish to unsubscribe from and then click the Unsubscribe button.