Global Parameters: Workflow
Approve by Mail
This parameter enables the option to approve access requests by replying Ok, Yes or Approved to the request notification email.
Any other message in the email reply will be considered the reason for the request rejection.
Note that mail server configuration should include an IMAP port and folder for the server to scan mailbox for the approval emails.
Approve by Mail Keywords
This parameter defines a set of keywords an approver can use to approve access requests by replying to the email notification in addition to default Ok, Yes, Approve and Approved keywords.
All other responses to the email notification will reject the access request.
Default Requested Time
Defines the default number of minutes in the requested time for access request.
Minimum Requested Time
Defines the minimum number of minutes is requested time for access request.
Leave this field blank if you don't want to apply this option.
Maximum Requested Time
Defines the maximum number of minutes in requested time for access request.
Leave this field blank if you don't want to apply this option.
Minimum Reason Length
Defines the minimum number of symbols in a reason for access request.
Leave this field blank if you don't want to apply this option.
Reason Selection Helper
This parameter enables and disables access request reason selection helper with type-ahead prompt while entering request reason and selection list of top 10 most used reasons in the past.
Holidays
Defines the days that the System will use as a reference for Holidays.
Dates should be entered as M/D and multiple dates should be separated with a comma.
Weekend
Defines the days that the System will use as a reference for Weekends.
Days should be entered as text and multiple days should be separated with a comma.
Work Hours
Defines the time range(s) that the System will use as a reference for Work Hours (relative to the System server time).
Time range(s) outside of those specified will be used as a reference for After Hours.
For example, if 8:30-17:30 is entered (HH:MM-HH:MM), Work Hours is referenced as 8:30 AM to 5:30 PM whereas After Hours is referenced as 5:30 PM to 8:30 AM.
