Workflow

Approve by Mail

This parameter enables the option to approve access requests by replying Ok, Yes or Approved to the request notification email.

Any other message in the email reply will be considered the reason for the request rejection.

Note that mail server configuration should include an IMAP port and folder for the server to scan mailbox for the approval emails.

Approve by Mail Keywords

This parameter defines a set of keywords an approver can use to approve access requests by replying to the email notification in addition to default Ok, Yes, Approve and Approved keywords.

All other responses to the email notification will reject the access request.

Default Requested Time

Defines the default number of minutes in the requested time for access request.

Minimum Requested Time

Defines the minimum number of minutes is requested time for access request.

Leave this field blank if you don't want to apply this option.

Maximum Requested Time

Defines the maximum number of minutes in requested time for access request.

Leave this field blank if you don't want to apply this option.

Minimum Reason Length

Defines the minimum number of symbols in a reason for access request.

Leave this field blank if you don't want to apply this option.

Reason Selection Helper

This parameter enables and disables access request reason selection helper with type-ahead prompt while entering request reason and selection list of top 10 most used reasons in the past.

Holidays

Defines the days that XTAM will use as a reference for Holidays.

Dates should be entered as M/D and multiple dates should be separated with a comma.

Weekend

Defines the days that XTAM will use as a reference for Weekends.

Days should be entered as text and multiple days should be separated with a comma.

Work Hours

Defines the time range(s) that XTAM will use as a reference for Work Hours (relative to XTAM server time).

Time range(s) outside of those specified will be used as a reference for After Hours.

For example, if 8:30-17:30 is entered (HH:MM-HH:MM), Work Hours is referenced as 8:30 AM to 5:30 PM whereas After Hours is referenced as 5:30 PM to 8:30 AM.

Other System Settings

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Workflow